Your privacy is our priority. This Privacy Policy details how SKY77 collects, uses, stores, and protects the personal data of Malaysian players. We are committed to keeping your information secure at all times, upholding the highest standards of data protection.
Six core principles that shape how SKY77 manages and protects the personal data of Malaysian players.
All data transmitted between your device and SKY77's servers is protected by 256-bit SSL encryption – the same security standard used by Malaysia's leading financial institutions such as Maybank and CIMB. Your data cannot be intercepted in transit.
SKY77 does not sell, rent, or transfer players' personal data to any third party for marketing or commercial purposes. Your data is used solely for platform operations and improving the user experience as outlined in this policy.
Player personal data is stored on servers protected by multiple layers of physical and digital security. Access to player data is restricted to authorised SKY77 personnel only, and all access is logged for security audit purposes.
All deposit and withdrawal records and game history via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX are strictly confidential. Your financial information is not shared with any external party without your written consent, except where required by Malaysian law.
SKY77 players have the full right to access, amend, download, or request deletion of their personal data at any time. Privacy-related requests will be processed within 14 calendar days of receipt.
SKY77's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. We continually update our policy in line with applicable legislative changes.
The technical safeguards we apply to keep your data protected at all times.
Important Note: This Privacy Policy forms part of the Terms & Conditions SKY77. By using the SKY77 platform, you agree to how we manage your personal data as described in this document. Please contact us if you have any questions about your privacy.
SKY77 (referred to herein as "we", "the platform", or "SKY77") values the privacy of every player who uses our services. As an online casino platform serving the Malaysian market, we understand how important player trust is – and that trust begins with transparency about how we handle your personal data.
This Privacy Policy has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and outlines the data protection practices we uphold. It applies to all users accessing the SKY77 platform via web browser, mobile application, or any other digital interface we operate.
We encourage you to read this policy carefully. If anything is unclear or you'd like further clarification, our Data Protection Officer (DPO) team is reachable by email at the address provided at the end of this document.
Data Controller: SKY77 is the data controller responsible for processing your personal data. All privacy and data protection enquiries may be directed to our Data Protection Officer at support@sky77-jit.com with the subject line "Privacy Enquiry".
SKY77 only collects personal data necessary to deliver our services effectively and securely. The following are the categories of data we collect:
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC / passport number, date of birth, gender | Account verification (KYC), legal compliance |
| Contact Data | Malaysian phone number, email address, residential address | Account communications, security notices, customer support |
| Financial Data | Deposit/withdrawal records, eWallet IDs (TNG, GrabPay), FPX details | Transaction processing, payment verification |
| Technical Data | IP address, device type, browser, activity logs, login timestamps | Account security, fraud detection, platform improvement |
| Gameplay Data | Game history, game preferences, betting records, account balance | Service provision, responsible gaming, customer support |
| Communication Data | Live chat interaction records, support emails, user feedback | Service improvement, complaint resolution |
Data Minimisation Principle: SKY77 practises data minimisation — we only collect information that is genuinely necessary for the stated purpose. We do not request irrelevant or excessive information during registration or platform use.
Your personal data is collected through various means as you interact with the SKY77 platform:
SKY77 uses the personal data collected for legitimate and transparent purposes. Your data is used to:
Basis for Data Processing: SKY77 processes your personal data on the following bases: (1) contractual performance – to provide platform services; (2) legitimate interests – for security and service improvement; (3) legal compliance – to meet obligations under Malaysia's PDPA 2010; and (4) consent – for marketing communications.
SKY77 does not sell or rent players' personal data to any third party. However, in certain limited circumstances, we may share your data with the following parties:
Our Commitment: In all data-sharing scenarios, SKY77 ensures that recipients have adequate data protection measures in place and use the data solely for authorised purposes. We never sell player data for third-party advertising or marketing.
SKY77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or to comply with applicable legal requirements:
All data is stored on servers protected with encryption at rest and encryption in transit. Both physical and logical access to servers is restricted and continuously monitored.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
To exercise any of the rights above, please contact SKY77's Data Protection Officer at support@sky77-jit.com with the subject line "Privacy Rights Request" along with your account number. All requests will be acknowledged within 3 business days and resolved within 14–30 calendar days.
SKY77 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect the functionality of the SKY77 platform. Analytics and functional cookies can be turned off without impacting your core experience.
SKY77 takes child protection seriously. Our platform is intended solely for individuals aged 18 and above. We do not knowingly collect personal data from minors.
We employ multiple age-verification mechanisms, including a date-of-birth check at registration and identity document verification (MyKad/passport) during the KYC process. If we discover that data has been collected from an individual under 18, we will delete that information immediately and close the account in question.
Reporting an Underage Account: If you suspect that an underage individual is accessing the SKY77 platform, please contact us immediately at support@sky77-jit.com. We will take prompt action to investigate and close the account in question if the claim is substantiated.
The SKY77 platform may contain links to or integrations with third-party services. This Privacy Policy applies only to data collected and processed directly by SKY77.
For payment services such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks), the processing of financial data during transactions is also subject to each respective service provider's own privacy policy. We encourage you to review the privacy policy of whichever payment provider you use.
Third-party game providers supplying slots, live casino, roulette, blackjack, baccarat, and other games on the SKY77 platform maintain their own privacy policies governing the processing of gameplay technical data. SKY77 ensures all third-party providers comply with established data protection standards through contractual agreements.
SKY77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other relevant reasons. When we make material changes, we will:
We encourage you to check this page periodically to stay informed about how we protect your privacy. Your continued use of the SKY77 platform following any policy changes constitutes your acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact SKY77's Data Protection Officer (DPO):
SKY77 protects your privacy and personal data to the highest security standards. Register for free and enjoy a safe, trusted gaming experience.